Frequently Asked Questions

Everything you need to know about your Frederick's of Hollywood® experience.

How do I determine my correct bra size?

We recommend using our comprehensive Size Guide, which includes step-by-step instructions on measuring your bust and ribcage. If you are between sizes, we generally suggest sizing up for the most comfortable fit.

What is your return policy for intimate apparel?

For hygiene reasons, items such as panties, hosiery, and adhesive bras are final sale. Other items, including lingerie and loungewear, may be returned within 30 days of purchase provided they are unworn, unwashed, and have all original tags and liners attached.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the continental United States. We also offer Express and Overnight shipping options at checkout for those who need their items sooner.

Is my packaging discreet?

Yes, we value your privacy. All orders are shipped in plain, unmarked boxes or mailers that do not explicitly mention the nature of the contents on the exterior.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. Once an order is placed, we are usually unable to make changes or cancellations. Please double-check your size and shipping address before finalizing your purchase.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and buy-now-pay-later options like Afterpay for your convenience.